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← Car sales: free course
Module 1 · lesson 5 of 6
Quiz: Foundations: trust and questions
0 of 4 answered
1.
According to Pink, which quality means seeing the situation from the buyer's side?
Buoyancy
Attunement
Clarity
2.
What is 'free information' in a conversation?
Details the person adds that they didn't have to mention
Information from your website
A free sample
3.
What is a value hypothesis?
A guarantee of results
A result similar people got, phrased as a possibility
Your price list
4.
Which SPIN question type makes a problem feel big enough to solve?
Situation
Implication
Need-payoff
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